RETURN & REFUND POLICY
RETURN & REFUND POLICY - US MARKET CANDYWORLD TRADING LLC
RETURN & REFUND POLICY
Customers may request returns within 14 days after delivery.
Products must be:
• Unopened
• Unused
• In original packaging
Refunds are processed after inspection of returned products.
Shipping costs are non-refundable unless the product arrived damaged or incorrect.
Customers are responsible for return shipping costs unless otherwise agreed.
For return requests please contact:
Cancellation Policy
Right of Withdrawal
Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us
US MARKET CANDYWORLD TRADING LLC
7901 4TH ST N, #21262
ST. PETERSBURG, FL. 33702
Tel.: +1(727) 661-3313
E-mail: info@us-market-candyworld-trading-llc.com
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail).
You may use the attached model withdrawal form, but this is not mandatory. You can also exercise your right of withdrawal via the withdrawal button on our website at [Insert link to the withdrawal page]. If you use this online function, we will promptly send you a confirmation of receipt of the withdrawal on a durable medium (e.g. by e-mail).
To meet the withdrawal deadline, it is sufficient for you to send the notification regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Exclusions and Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded.
The right of withdrawal expires prematurely for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery (e.g. opened food packaging).
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of supplementary costs resulting from the fact that you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this reimbursement, we will use the same means of payment that you used for the initial transaction, unless you have expressly agreed otherwise.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back or hand over the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to:
US-Markt & Candyworld24
Block C-23
Südstraße 31,
47475 Kamp-Lintfort, Germany
The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To
US MARKET CANDYWORLD TRADING LLC
7901 4TH ST N, STE 300
ST. PETERSBURG, FL. 33702
Email: info@us-market-candyworld-trading-llc.com
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
- Ordered on (*)/received on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- Date
___________
(*) Delete as appropriate.